Privacy Policy

At Belle Casa, we value your privacy and are committed to protecting the personal information you provide when using our website, thebellecasa.com (the “Site”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make purchases on our Site. By accessing or using our Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you use our Site:

  • Personal Identification Information: This includes your name, email address, phone number, shipping address, and billing address, which we collect when you place an order or create an account.

  • Payment Information: We collect payment information (such as credit card details) to process your purchases securely. This information is processed through trusted third-party payment providers, and we do not store your payment information.

  • Usage Information: We may collect non-personal information about how you interact with our Site, including your IP address, browser type, device type, and browsing behavior. This helps us analyze trends and improve your experience on the Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To fulfill your orders, process payments, and communicate with you about your order status.

  • Customer Support: To provide customer service, respond to your inquiries, and assist with any issues related to your account or purchases.

  • Marketing and Promotions: With your consent, we may send you promotional emails or newsletters about new products, sales, or special offers. You can opt-out of these communications at any time by clicking the "unsubscribe" link in the email or contacting us.

  • Site Improvements: To personalize your experience on our Site, improve our services, and analyze user behavior to enhance the functionality and content of the Site.

  • Legal Compliance: To comply with applicable laws, regulations, and legal processes, such as fulfilling requests from government authorities or responding to legal claims.

3. How We Protect Your Information

We implement a variety of security measures to safeguard your personal information. These measures include encryption, secure servers, and firewalls to prevent unauthorized access to your data. However, no method of transmission over the internet or electronic storage is 100% secure, so while we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your personal information with trusted third-party service providers to assist with the following:

  • Payment Processing: We share payment information with trusted third-party payment gateways to process your orders securely.

  • Shipping Providers: We share your shipping address with trusted carriers (e.g., UPS, FedEx, etc.) to deliver your order.

  • Marketing and Analytics: We may share aggregated, non-personally identifiable data with marketing and analytics partners to help us improve our services.

We may also share information if required by law or in response to a valid legal request.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience, personalize your preferences, and collect analytical data on how you use our Site. A cookie is a small file stored on your device that helps us recognize you and improve the performance of our Site. You can manage or disable cookies through your browser settings, but this may affect your experience on the Site.

We also use third-party tools such as Google Analytics to collect data on how you interact with the Site. This helps us improve the functionality and user experience of our website.

6. Your Rights and Choices

You have the right to:

  • Access and Update: You can access and update your personal information by logging into your account on our Site or contacting us directly.

  • Opt-out of Marketing Communications: If you no longer wish to receive promotional emails, you can unsubscribe by clicking the link in the email or by contacting us at contact@thebellecasa.com.

  • Data Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations. Please contact us if you wish to make such a request.

7. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by Belle Casa. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Effective Date". We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: contact@thebellecasa.com