Terms and Conditions

Welcome to Belle Casa! These Terms and Conditions ("Terms") govern your access to and use of our website thebellecasa.com ("Site") and the products we sell. By accessing or using our Site, you agree to comply with these Terms. Please read them carefully before using the Site.

1. Acceptance of Terms

By accessing or using the Site, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree to these Terms, please refrain from using our Site.

2. Use of the Site

  • Eligibility: You must be at least 18 years old or have the legal capacity to form a binding contract under Indian law to use this Site. By accessing or using the Site, you represent that you meet these requirements.

  • Account Registration: To access certain features or services on the Site, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to keep your account information up to date.

3. Product Information and Availability

  • Product Descriptions: We strive to provide accurate product descriptions, images, and prices. However, errors may occur, and we reserve the right to correct any inaccuracies. Product availability is subject to change without notice.

  • Pricing: All prices on the Site are listed in US Dollar (USD) and are subject to change. Taxes, shipping charges, and other fees may apply, depending on your location.

4. Orders and Payments

  • Order Confirmation: Once an order is placed, you will receive an order confirmation email. However, this does not guarantee acceptance of the order. We reserve the right to refuse or cancel orders at any time, including after order confirmation.

  • Payment Methods: We accept a variety of payment methods, including credit/debit cards, UPI, net banking, and wallets. All payments are processed through secure third-party gateways. Payment details are not stored on our servers.

5. Shipping and Delivery

  • Processing Time: We process orders within 1–3 business days. Delivery times may vary based on your location and the shipping method selected.

  • Shipping Costs: Shipping charges are calculated at checkout based on your location and the chosen shipping method. We offer free standard shipping within India and international shipping at additional costs.

  • Lost or Damaged Items: In the rare event that your order is lost or damaged during transit, please contact us immediately so we can assist you in resolving the issue with the shipping carrier.

6. Returns and Refunds

  • Return Policy: We accept returns within 15 days of delivery, provided the item is unused and in its original packaging. Custom-made or personalized items are non-refundable unless there is a manufacturing defect or error on our part. Please refer to our full [Refund and Return Policy] for further details.

  • Refunds: Refunds will be processed to the original payment method within 7–10 business days of receiving the returned item, provided it meets our return criteria.

7. Intellectual Property

  • Ownership: All content on the Site, including text, images, logos, and product descriptions, is the intellectual property of Belle Casa or its affiliates and is protected under Indian copyright law.

  • License to Use: You are granted a limited, non-transferable license to use the Site for personal, non-commercial purposes. Any unauthorized use of our content is strictly prohibited.

8. User-Generated Content

  • Reviews and Feedback: By submitting reviews, comments, or other content to the Site, you grant us a non-exclusive, royalty-free license to use and modify that content for promotional and other purposes.

  • Content Guidelines: You agree not to submit any content that is defamatory, obscene, harmful, or infringes upon third-party rights. We reserve the right to remove any content that violates these guidelines.

9. Privacy Policy

Your use of the Site is governed by our [Privacy Policy], which details how we collect, use, and protect your personal information. By using our Site, you consent to the practices described in the Privacy Policy.

10. Limitation of Liability

  • Disclaimer of Warranties: The Site and all content, products, and services are provided on an “as is” and “as available” basis. We do not warrant that the Site will be error-free or uninterrupted.

  • Limitation of Liability: To the fullest extent permitted by law, Belle Casa shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site, or for any damages related to purchases made through the Site.

11. Indemnification

You agree to indemnify, defend, and hold harmless Belle Casa, its directors, employees, agents, and affiliates from any claims, damages, liabilities, and expenses arising from your use of the Site, your violation of these Terms, or any infringement of third-party rights.

12. Changes to the Terms and Conditions

We may update or revise these Terms and Conditions at any time. When we make changes, the revised version will be posted on this page with an updated "Effective Date." By continuing to use the Site, you agree to the updated Terms.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: contact@thebellecasa.com